Introducing the STAY CONNECTED by myFirst that features: Unlimited GPS tracking, Messaging, Voice, and Video Call Services based on a flat monthly fee. There is more! It comes with a kid’s smartwatch that pre-install with SIM card powered by M1. Enjoy our hassle-free subscription service at NO HIDDEN COST.
You may subscribe the service as long as you want, but minimum contract of the subscription is 12 months.
The commencement date will be the day you receive the kid’s smartwatch device and continue for 12 months.
* We will adjust your billing cycle on the 2nd month once we confirmed you have received the device. Kindly login to customer portal to check your next bill date.
You may log in into customer portal at https://myfirst.tech/customer-portal/ to check the next bill date and amount for your billing. The payment system will debit your credit/debit card automatically every month.
You will receive the device in 3 to 10 working days. You may opt for a walk-in collection too. Drop us a message at myFirst WhatsApp Business +65 94590563 or email us at [email protected] and we will arrange an appointment for the walk-in collection.
There will be no charges on delivery fee.
No, you are not able to choose the mobile number.
No, we don’t provide roaming service & overseas call in this subscription.
Yes, you may cancel the subscription. However, by agreeing to take up this subscription service, you will be contracted for 12 months and there will be an early termination cost involved which is 10 months of the subscription fees. You are required to return the kid’s smartwatch device and SIM card.
You only need to return us the SIM card. You can own the kid’s smartwatch as you have paid for the 12 months subscription contract.
Yes. You will get a temporary loan unit if the device breakdowns during the subscription period to keep you stay connected 24/7 with your kids.
Please email us at [email protected] or contact us via myFirst WhatsApp Business +65 94590563.
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