We are overwhelmed by your response on signing up the subscription service, we have to on hold taking in new subscription at the moment until we have fulfilled all the first batch subscribers. Stay tune!
Unlimited voice messages, voice calls, video calls as well as GPS tracking service.
One piece of kid’s smartwatch will be provided. After one year of rental subscription, the device provided will belong to the subscriber.
When the product is sent for servicing, a spare unit will be provided for you to stay connected with your loved one.
Get special code upon subscription and enjoy all year round 20% discount for any product purchased at myFirst online store.
All Singapore Citizens, Permanent Residents, Passholders* and Work Permit holders* with an authorised credit card holder are eligible to subscribe. A local address is also required for us to send the device.
*Subject to approval
Your NRIC and valid credit card number.
You can subscribe from the comfort of your home via https://myfirst.tech/stay-connected .
You may subscribe the service as long as you want, but minimum contract of the subscription is 12 months.
Yes, you have to pay an advance deposit of S$50.
The commencement date will be the day you receive the kid’s smartwatch device and continue for 12 months.
* We will adjust your billing cycle on the 2nd month once we confirmed you have received the device. Kindly login to customer portal to check your next bill date.
You may log in into customer portal at https://myfirst.tech/customer-portal/ to check the next bill date and amount for your billing.
You will receive one piece of kid’s smartwatch device and a SIM card with random number.
There will be no charges on delivery fee.
No, you are not able to choose the mobile number.
No, we don’t provide roaming service & overseas call in this subscription.
No, the SIM card is only allowed for use on the kid’s smartwatch that is provided by myFirst.
Yes, you may cancel the subscription. However, by agreeing to take up this subscription service, you will be contracted for 12 months and there will be an early termination cost involved which is 10 months of the subscription fees. You are required to return the kid’s smartwatch device and SIM card.
You only need to return us the SIM card. You can own the kid’s smartwatch as you have paid for the 12 months subscription contract.
Yes. You will get a temporary loan unit if the device breakdowns during the subscription period to keep you stay connected 24/7 with your kids.
Please email us at [email protected] or contact us via myFirst WhatsApp Business +65 94590563.
Price listed are excluded of GST 7%
Free Local Calls are to any local mobile number. Customers are to use all unlimited benefits strictly on myFirst Fone device for personal and non-commercial purposes only. This service is conditional on fair usage by Customers, OAXIS shall have the sole discretion to assess whether a Customer’s usage is excessive or abusive in which event OAXIS reserves the right to levy the prevailing charges or revoke the unlimited benefits.
Customers are to use this service for personal and non- commercial purpose only. To ensure that the activities of some users do not impair the ability of Customers to have access to reliable services, this service is conditional on fair usage by customers and is capped at 5,000 local call minutes.
Unlimited free local calls are provided solely for live dialogue between, and initiated by, individuals for personal use and may not be used for any other purposes, including, but not limited to: monitoring services, transmission of broadcasts, transmission of recorded material, telemarketing, autodialed calls, other commercial uses, or other connections that do not consist of uninterrupted live dialogue between individuals.
OAXIS reserves the right, without notice or limitation, to levy prevailing charges on usage in excess of the cap, or to deny, terminate, modify, disconnect or suspend services if an individual engages in unfair usage or if OAXIS, at its sole discretion, determines that action is necessary to protect the network from harm or degradation.
